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FAQs

Delivery times to Irish postal addresses are between 1-3 working days. The shipping rate is €4.50 on all orders under €25.00. Orders over €25.00 are eligible for free delivery. 

International delivery times are between 1-5 working days. Shipping rates vary - please refer to the International orders in the FAQs for further details.

We accept Paypal, Visa, Mastercard, bank transfer. We can also invoice your school.

Select a free book of your choice on any order over €150. 

Ordering online is the fastest way to receive your order.

You can also order:

  • By phone: 051 440075
  • By email: sales@prim-ed.com
  • By Sales Representative: visit Meet our Sales Team page for their contact details
  • By Post: Prim-Ed Publishing, Marshmeadows, New Ross, Co. Wexford, Y34 TA46.

Shipping rates for International orders are as follows:

 Country  Weight Limit   Shipping Rate   Minimum Spend for Free Shipping
UK Mainland  31KG €8.00 €25.00
Northen Ireland 31KG €8.00 €25.00
Belgium 31KG €15.00 €200.00
France 31KG €15.00 €200.00
Germany 31KG €15.00 €200.00
Luxembourg 31KG €15.00 €200.00
Netherlands 31KG €15.00 €200.00
Austria 31KG €15.00 €200.00
Czech Republic 31KG €15.00 €200.00
Denmark 31KG €15.00 €200.00
Poland 31KG €15.00 €200.00
Switzerland 31KG €15.00 €200.00
Hungary 31KG €20.00 €200.00
Lithuania 31KG €20.00 €200.00
Slovakia 31KG €20.00 €200.00
Slovenia 31KG €20.00 €200.00
Estonia 31KG €20.00 €200.00
Italy 31KG €20.00 €200.00
Latvia 31KG €20.00 €200.00
Spain 31KG €20.00 €200.00
Sweden 31KG €20.00 €200.00
Bosnia 31KG €30.00 €250.00
Croatia 31KG €30.00 €250.00
Finland 31KG €30.00 €250.00
Liechenstein 31KG €30.00 €250.00
Norway 31KG €30.00 €250.00
Portugal 31KG €30.00 €250.00
Serbia and Montenegro 31KG €30.00 €250.00
Greece 10KG €35.00  
Bulgaria 10KG €45.00  
Malta 10KG €45.00  
Romania 10KG €45.00  
Iceland 10KG €55.00  
Isle of Man 10KG €55.00  
Australia 10KG €100.00  
Canada 10KG €100.00  
Gibraltar 10KG €100.00  
Guernsey 10KG €100.00  
Jersey 10KG €100.00  
Liechtenstein 10KG €100.00  
New Zealand 10KG €100.00  
San Marino 10KG €100.00  
United States 10KG €100.00  
Hong Kong 10KG €110.00  
Japan 10KG €110.00  
South Africa 10KG €115.00  
United Arab Emirates 10KG €115.00  
Singapore 10KG €125.00  
Taiwan 10KG €125.00  
Thailand 10KG €125.00  
Albania 10KG €130.00  
Andorra 10KG €130.00  
Armenia 10KG €130.00  
Azerbaijan 10KG €130.00  
Bahrain 10KG €130.00  
Belarus 10KG €130.00  
Cyprus 10KG €130.00  
Faroe Islands 10KG €130.00  
Gaza Strip 10KG €130.00  
Georgia 10KG €130.00  
Israel 10KG €130.00  
Jordan 10KG €130.00  
Kazakhstan 10KG €130.00  
Kuwait 10KG €130.00  
Kyrgyzstan 10KG €130.00  
Lebanon 10KG €130.00  
Macedonia 10KG €130.00  
Moldova 10KG €130.00  
Oman 10KG €130.00  
Qatar 10KG €130.00  
Russia 10KG €130.00  
Saudi Arabia 10KG €130.00  
Serbia 10KG €130.00  
Tajikistan 10KG €130.00  
Turkey 10KG €130.00  
Turkmenistan 10KG €130.00  
Ukraine 10KG €130.00  
Uzbekistan 10KG €130.00  
West Bank 10KG €130.00  
Yemen 10KG €130.00  
American Samoa 10KG €140.00  
Anguilla 10KG €140.00  
Antigua and Barbuda 10KG €140.00  
Argentina 10KG €140.00  
Aruba 10KG €140.00  
Bahamas 10KG €140.00  
Bangladesh 10KG €140.00  
Barbados 10KG €140.00  
Belize 10KG €140.00  
Bhutan 10KG €140.00  
Bolivia 10KG €140.00  
Brazil 10KG €140.00  
British Virgin Is. 10KG €140.00  
Brunei 10KG €140.00  
Burma 10KG €140.00  
Cambodia 10KG €140.00  
Cayman Islands 10KG €140.00  
Chile 10KG €140.00  
China 10KG €140.00  
Colombia 10KG €140.00  
Cook Islands 10KG €140.00  
Costa Rica 10KG €140.00  
Cuba 10KG €140.00  
Dominica 10KG €140.00  
Dominican Republic 10KG €140.00  
East Timor 10KG €140.00  
Ecuador 10KG €140.00  
El Salvador 10KG €140.00  
Fiji 10KG €140.00  
French Guinea 10KG €140.00  
French Polynesia 10KG €140.00  
Grenada 10KG €140.00  
Guadeloupe 10KG €140.00  
Guam 10KG €140.00  
Guatemala 10KG €140.00  
Guyana 10KG €140.00  
Haiti 10KG €140.00  
Honduras 10KG €140.00  
India 10KG €140.00  
Indonesia 10KG €140.00  
Jamaica 10KG €140.00  
Kiribati 10KG €140.00  
Laos 10KG €140.00  
Macua 10KG €140.00  
Malaysia 10KG €140.00  
Maldives 10KG €140.00  
Marshall Islands 10KG €140.00  
Martinique 10KG €140.00  
Mexico 10KG €140.00  
Micronesia 10KG €140.00  
Mongolia 10KG €140.00  
Montserrat 10KG €140.00  
Namibia 10KG €140.00  
Nauru 10KG €140.00  
Nepal 10KG €140.00  
New Caledonia 10KG €140.00  
Nicaragua 10KG €140.00  
Niger 10KG €140.00  
Nigeria 10KG €140.00  
Pakistan 10KG €140.00  
Palau 10KG €140.00  
Panama 10KG €140.00  
Papua New Guinea 10KG €140.00  
Paraguay 10KG €140.00  
Peru 10KG €140.00  
Philippines 10KG €140.00  
Puerto Rico 10KG €140.00  
Reunion 10KG €140.00  
Rwanda 10KG €140.00  
Saint Helena 10KG €140.00  
Saint Kitts and Nevis 10KG €140.00  
Saint Lucia 10KG €140.00  
Saint Vincent and the Grenadines 10KG €140.00  
Samoa 10KG €140.00  
Sao Tome and Principe 10KG €140.00  
Senegal 10KG €140.00  
Seychelles 10KG €140.00  
Sierra Leone 10KG €140.00  
Solomon Islands 10KG €140.00  
Somalia 10KG €140.00  
South Korea 10KG €140.00  
Sri Lanka 10KG €140.00  
Sudan 10KG €140.00  
Suriname 10KG €140.00  
Swaziland 10KG €140.00  
Tanzania 10KG €140.00  
Togo 10KG €140.00  
Tonga 10KG €140.00  
Trinidad and Tobago 10KG €140.00  
Turks and Caicos Islands 10KG €140.00  
Tuvalu 10KG €140.00  
Uganda 10KG €140.00  
Uruguay 10KG €140.00  
Vanuata 10KG €140.00  
Venezuela 10KG €140.00  
Vietnam 10KG €140.00  
Virgin Islands 10KG €140.00  
Wallis and Futuna 10KG €140.00  
Zambia 10KG €140.00  
Zimbabwe 10KG €140.00  
Algeria 10KG €160.00  
Angola 10KG €160.00  
Benin 10KG €160.00  
Bermuda 10KG €160.00  
Botswana 10KG €160.00  
Burkina Faso 10KG €160.00  
Burundi 10KG €160.00  
Cameroon 10KG €160.00  
Cape Verde 10KG €160.00  
Central African Republic 10KG €160.00  
Chad 10KG €160.00  
Comoros 10KG €160.00  
Congo 10KG €160.00  
Cote d'Ivoire 10KG €160.00  
Djibouti 10KG €160.00  
Egypt 10KG €160.00  
Equatorial Guinea 10KG €160.00  
Eritrea 10KG €160.00  
Ethiopia 10KG €160.00  
Gabon 10KG €160.00  
Ghana 10KG €160.00  
Greenland 10KG €160.00  
Guinea 10KG €160.00  
Guinea-Bissau 10KG €160.00  
Kenya 10KG €160.00  
Lesotho 10KG €160.00  
Liberia 10KG €160.00  
Libya 10KG €160.00  
Madagascar 10KG €160.00  
Malawi 10KG €160.00  
Mali 10KG €160.00  
Mauritania 10KG €160.00  
Mauritius 10KG €160.00  
Mayotte 10KG €160.00  
Morocco 10KG €160.00  
Mozambique 10KG €160.00  
St Pierre and Miquelon 10KG €160.00  
Tunisia 10KG €160.00  
Western Sahara 10KG €160.00  
North Korea 10KG €170.00  
Syria 10KG €185.00  
Iran 10KG €190.00  
Iraq 10KG €213.00  
Afghanistan 10KG €240.00  

 

The prices are adjusted at the checkout. If your order exceeds the weight limit, we will contact you with a postage price.

If your country is not listed, the price will adjust at the checkout or we may need to contact you with the price. 

You are entitled to a cooling-off period of 7 days, which begins on the day that you receive the goods. Should you wish to return a product within the 7 days the goods must be in saleable quality and returned without any damage or alteration. In the case of our boxed products, all shrink wrap and the original shipping box must be intact.

You are liable for any return postage or freight costs. Please download and complete our returns authorisation form and place in the box with the products for return. If a returns form is not present we will not be capable of processing your return.

In the unlikely event that a product is damaged in transit, please call us on 051 440075. Alternatively, you can email sales@prim-ed.com, please provide an image of the product that is damaged in your email. We will arrange a collection and resend the product to you free of charge.

Prim-Ed Publishing does not offer refunds or returns on eBooks / digital products. Once the order has been placed no adjustments will be made. 

To purchase an eBook or digital unit, you must first add the resource to your cart. Once in the checkout process you will need to create an account or login to an existing account and accept the our copyright disclaimer. An eBook has to be paid in full at time of purchase. 

Once payment is processed, your eBook is instantly available to download from your account. The eBook file must be downloaded to a Desktop and the download will be a .zip file.

Once unzipped, the final format of your eBook will be a .pdf file.

Prim-Ed Publishing does not offer refunds or returns on eBooks / digital products. Once the order has been placed no adjustments will be made.

Our eBooks are not transferable, nor can it be on-sold or uploaded to an intranet site. For full copyright details, please see the Copyright Notice outlined in the eBook.